FAQs and Tutorials

FAQs & Tutorials

New to online banking? Have a question about mobile banking? We’re here to help. Follow one of these helpful tutorials or view some of the most frequently asked questions about banking.

Overdraft Protection Services

Get peace of mind with overdraft protection services
Overdrafts and bounced payments can happen when you write checks, make electronic payments, withdraw money, or make debit card purchases for more than the available balance in your account. TCF offers overdraft protection services and account alerts to help you manage your finances.

Opening An Account Online FAQs
Applying online is fast, easy and secure.

Learn more about how to open an account online. Discover how easy and convenient it is to open an account online with TCF.

Online Banking FAQs

Online banking is convenient and available 24/7. View our list of frequently asked questions to learn more about online banking with TCF.

Online Banking & Email Fraud FAQs

Learn more about how we protect you against email fraud and keep your online banking information safe.

Online Statements FAQs

Have some questions about online statements? View our list of frequently asked questions to learn more about going paperless.

Online Check Images FAQs

TCF Customers can access check images online for FREE. View our frequently asked questions to learn more about how you can do so.

Online Banking Tutorial

This step-by-step tour of online banking will take you through the online banking process. Once you get started, you’ll see just how quick and easy online banking is.

Deposit Account FAQs

Get answers to your everyday questions about your Deposit Account.

Consumer Loan FAQs

Clear up the confusion about consumer loans. View our list of frequently asked questions to help you choose the right loan for you.

TCF Visa Gift Card FAQs

Want to check your gift card balance? Or lost your gift card? View our frequently asked questions to get answers to these questions more about your TCF® Visa® Gift Card.

Large Order Visa® Gift Cards FAQs

Find the information your are looking for about Large Order Visa® Gift Cards.

Miles Plus Rewards Program FAQs

Curious what your point balance is, or how you can redeem points? View our list of frequently asked questions and find out everything you need to know about earning and redeeming TCF Miles Plus Rewards for your TCF Premier Plus Charge Card.

Investor Relations FAQs

Get your questions about TCF investor relations answered here.

Year-End Interest and Tax Reporting FAQs

Preparing your taxes and have questions? View our frequently asked questions for more information about year-end interest and tax reporting.

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