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At TCF Bank we value what our customers think about our products and quality of service. That's why we have our Send Us Feedback program, so that your comments, suggestions, compliments, and complaints can be heard. If we are doing a top-notch job, let us know so we can continue. But, if you would like something changed, we want to know that, too.
We will record your feedback and it will be used to help guide our future product and service delivery decisions. We will not send a personal reply. We may contact you by phone or email for additional information to better understand your feedback.
Do not send us feedback if you have errors or questions about your statement, online banking, bill payment services, if your account secret code or online banking password is stolen, or if you want to stop payment of a check, transfer or bill payment. Refer to your Account Contract (including your Online Access agreement) or your statement for how to report these events to us. Do not send us feedback to place an order to buy or sell securities.
If you would like a reply to a specific customer service issue, we ask that you use one of our Customer Service alternatives to contact us. The best way to contact us is by phone.
For a list of our Customer Service phone numbers, click here.
We look forward to hearing your feedback. Thank you for being a TCF Bank customer.
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